# Toilet replacements in Sydney

- Published: 2026-07-14
- Last Modified: 2026-07-14
- Source: https://fixedtoday.com.au/services/toilet-replacements

## Summary

Pillar toilet replacement page for Sydney: hero then segment and about lead into the ETA strip, then the location wizard (where we need you), followed by offers, the 4-step replacement process and the live map. Old-suite vs new-suite and the two on-time guarantee blocks build trust, then the honest value comparison, how-it-works, warranty and licensing comparison. Service tiles, by-the-numbers, reviews, payment and the fixtures marquee precede the homeowner handbook, the live job ticker, FAQs and lead capture. All primary CTAs point to the on-page wizard; the ETA strip links to the live toilet-replacements map.

- Keywords: toilet replacement Sydney, replace old toilet, toilet upgrade Sydney, new toilet suite, water saving toilet, cracked toilet replacement, dual flush toilet install, toilet swap Sydney

Swapping out an old toilet?

Licensed Sydney plumbers. $10M cover.

Call now

1800 349 338

![Sydney harbour skyline](https://fixedtoday.com.au/uploads/2026/07/sydney-harbour-skyline.jpg)

### Same-Day Swap

Old out, new in today

### Upfront Price

Fixed quote before we lift a spanner

### Water-Saving Suites

WELS 4-star dual-flush

### Parts & Workmanship

Warranty on every install

Old suite removed & responsibly disposed

New pan matched to your existing set-out

Upgrade to a WELS 4-star water-saving toilet

Re-sealed, connected & leak-tested before we go

![ASBCA 2024 award](https://fixedtoday.com.au/uploads/2026/07/asbca-2024.png)

![ASBCA 2025 award](https://fixedtoday.com.au/uploads/2026/07/asbca-2025.png)

## The crew that swaps old toilets for new ones across Sydney every day

Sydney toilet replacement specialists

Replacing a tired toilet is everyday work for us, not a job we squeeze in between renovations. We arrive with the pan connectors, flexi hoses, wax and rubber seals, cistern fittings and a shortlist of water-saving suites; so the old unit is out and the new one connected and leak-tested before we pack up.

From a cracked pan in a Randwick townhouse to an ancient single-flush suite swapped for a WELS 4-star dual-flush in Cronulla, our licensed Sydney plumbers have replaced thousands of toilets the right way; by matching the new pan to the existing set-out so there’s no re-plumbing, removing and responsibly disposing of the old suite, and leak-testing before we leave. Every job ends with a solid, quiet, water-saving toilet and a clear explanation of what we fitted.

Sydney-wide toilet replacement coverage

[Meet the team](https://fixedtoday.com.au/about-us)

6,500+

Toilets replaced since 2010

Same day

Most swaps done in one visit

4.9★

From 761 Google reviews

24/7

Emergency plumbing response

NSW licensed plumbers, Lic 305428C

WaterMark & AS/NZS 3500 compliant

Master Plumbers Association member

Available now · typical plumber arrival 30 to 55 mins

Same-day toilet replacements across Sydney

[After-hours plumbing line](tel:1800-349-338)

Licensed plumber, Lic 305428C

Replacement suites & fittings carried on the truck

## Hi there. What’s happening with your toilet?

Old, cracked or wasteful toilets are what we swap most; but if you landed here for another plumbing job, pick what you need and we’ll tailor everything to you.

Not sure whether to repair or replace? We’ll help you work it out on a free call.

## Real savings, applied on the day

Current replacement offers

Genuine discounts on toilet replacements; no fake countdowns and no “call to find out” pricing. The price you’re quoted for the swap is the price you pay.

### Free on-site replacement quote

All replacement bookings

$0 Call-Out

We inspect the old suite, check your set-out and give you a fixed price to remove it and fit the new one before any work begins. No call-out fee, no pressure, no obligation to go ahead.

![Zero call out coupon](https://fixedtoday.com.au/uploads/2026/06/zero-call-out-coupon.jpg)

### Water-saving upgrade assessment

Upgrading your suite

Free WELS advice

Swapping an old single-flush for a WELS 4-star dual-flush? We work out your likely water savings and payback, and match a suite to your set-out; at no extra charge.

![Book online and save coupon](https://fixedtoday.com.au/uploads/2026/06/book-online-and-save-coupon.jpg)

### Book online today

Online booking

Save $50*

Get $50 off your toilet replacement when you book through our website. Applied automatically to your final invoice.

[Book online](https://fixedtoday.com.au/contact-us)

![Senior discount coupon](https://fixedtoday.com.au/uploads/2026/06/senior-discount-coupon.jpg)

## Replacing your toilet? Here’s the exact 4-step process

How a replacement works

Swapping an old toilet for a new one is a tidy, same-day job when it’s done in the right order. Here’s how a licensed plumber replaces your suite, from isolating the old one to leak-testing the new.

If a leaking or overflowing toilet has let water reach powerpoints, a nearby heater or downstairs light fittings, do not touch them; switch the circuit off at the switchboard from a dry position and call us.

Send these steps to my phone

Send

1800 349 338

[Talk to a plumber now](tel:1800-349-338)

### Isolate the water and drain the old suite

We turn off the toilet’s isolation valve (or the mains if there isn’t one), flush to empty the cistern, and sponge out the last of the water from the pan and cistern. This keeps the removal clean and dry, and lets us check the condition of the existing stop tap and flexi hose while we’re there.

[Want us to handle the whole swap? Book here](https://fixedtoday.com.au/contact-us)

### Remove the old toilet and check the set-out

We unbolt the pan, break the old seal, lift the suite out and remove it for responsible disposal. With the floor clear we measure the set-out; the distance from the wall to the centre of the waste, and whether it’s an S-trap (floor waste) or P-trap (wall waste); so the new pan matches without re-plumbing.

[Not sure of your set-out? We’ll measure it](https://fixedtoday.com.au/contact-us)

### Fit the new pan, cistern and seals

We set the new pan to the exact set-out, fit a fresh pan connector and seal, secure the pan to the floor, mount the cistern and connect a new flexi hose and inlet valve. Where the set-out doesn’t quite line up, we fit an offset connector or adjust so the new suite sits flush and level against the wall.

[Book a licensed toilet fit](https://fixedtoday.com.au/contact-us)

### Leak-test, adjust the flush and clean up

We turn the water back on, set the fill and dual-flush levels, and run several flushes while checking every joint; the inlet, the outlet, the pan connector and the base; for leaks. Once it’s watertight and flushing cleanly, we silicone the base, remove the old suite and packaging, and leave the area tidy.

[Book your replacement now](https://fixedtoday.com.au/contact-us)

Checking the existing set-out

New suite fitted and leak-tested

## How far away is your closest plumber?

Live availability

Track our plumbing crew across Sydney in real time. Enter your suburb and we’ll show the estimated travel time from the closest available plumber carrying replacement suites and fittings.

Get an arrival estimate for your suburb

Enter your suburb or address; we’ll show typical travel time and current dispatch availability for toilet replacements in your area.

Calculate Travel Time

Markers show approximate service zones, not exact positions. Zones cover a ~3 km radius.

ETAs are estimates based on approximate zone data and typical traffic conditions. Actual times may vary depending on dispatch volume and emergency priority.

## What changes when you replace an old toilet with a new one?

Old suite vs new suite

An old toilet doesn’t just look tired; it often runs constantly, wastes water and hides a failing seal. Here’s exactly what shifts when a licensed Sydney plumber swaps your old suite for a new water-saving one.

Before

Your old toilet

After

New Fixed Today suite

[Book a licensed toilet swap](https://fixedtoday.com.au/contact-us)

## The exact thread you’ll see on replacement day

What you’ll actually get

No marketing fluff. Every toilet replacement customer gets a thread like this on the day; booked, plumber assigned, ETA, vehicle ID, knock at the door. You always know what’s next.

[Read the full guarantee](https://fixedtoday.com.au/about/on-time-guarantee)

[Get this thread on your phone](https://fixedtoday.com.au/contact-us)

### 8:12 am

Booked 👋 Dan’s your plumber for the 10am to 12pm window. Toilet replacement, Randwick. Reply STOP to cancel.

### 8:15 am

Thanks 🙏 it’s the main bathroom, old suite keeps running and the base is loose

### 10:41 am

Dan’s on the way; current ETA 11:02. New suite and fittings loaded. Tracking: ftd.au/m/7K4

### 10:58 am

5 minutes away. White Hilux, plate FTD-14.

### 10:59 am

Great, side gate’s open, come round the left

### 11:03 am

Knocking now ✅

Booked · A real plumber assigned, in writing.

Your 2-hour window, plumber name, vehicle and the exact job; confirmed by SMS within minutes. Not a queue, not a callback.

Routed · Live ETA, refreshed as they drive.

Once your plumber leaves the depot the ETA SMS auto-refreshes. No need to call and ask whether they’re still coming.

Warned · 5-minute heads-up at the door.

We text when the plumber is 5 minutes away, including vehicle and plate so you know who’s knocking before you open the door.

Honoured · Late-fee waiver, automatic.

Miss the window without warning and the call-out portion of your invoice is automatically waived. No claim form, no negotiation.

## We turn up when we say we will; here is the proof

On-Time, Live

![Sydney harbour skyline](https://fixedtoday.com.au/uploads/2026/07/sydney-harbour-skyline.jpg)

Every toilet replacement and plumbing job we attended today, with the booked window, the actual arrival time, and whether we hit it. We publish the misses too; and waive the call-out fee when we cause one.

[See last 30 days of data](https://fixedtoday.com.au/about/on-time-guarantee)

[Book a slot now](https://fixedtoday.com.au/contact-us)

### 11:38 am · Toilet suite swap, Randwick

Booked 10:00 to 12:00 · arrived 1h 38m in

### 10:52 am · Cracked pan replacement, Newtown

Booked 11:00 to 1:00 · arrived 8 min early

### 10:22 am · Dual-flush upgrade, Mosman

Booked 9:00 to 11:00 · arrived 1h 22m in

### 9:51 am · Running toilet swap, Parramatta

Booked 7:00 to 9:00 · arrived 51 min late · $0 call-out applied

### 9:08 am · Wall-hung suite install, Manly

Booked 8:00 to 10:00 · arrived 1h 8m in

### 8:24 am · Set-out adjustment & swap, Chatswood

Booked 8:30 to 10:30 · arrived 6 min early

46/47

On time today

21 min

Avg arrival into window

97.4%

30-day on-time rate

## What other plumbers *won’t* tell you about a toilet swap.

The honest comparison

Side-by-side with what most homeowners actually get when they pay someone to “replace a toilet”; no spin, no fine print. Just what we include as standard, and what tends to quietly get left off elsewhere.

Verified against published industry practice, Every column reflects our standard offer, No “premium” tier; this is what you get

[Lock in an honest swap quote](https://fixedtoday.com.au/contact-us)

## What happens when you call us to replace a toilet in Sydney?

How It Works

Same upfront pricing whether it’s a straight like-for-like swap this morning, an upgrade to a water-saving suite, or a set-out that needs adjusting. Here is exactly what to expect from the first call to the warranty.

Every toilet replacement in Sydney is backed by our parts and workmanship warranty; in writing, on your invoice.

Tell us about your current toilet

Age, brand if you know it, single or dual flush, and what’s prompting the swap; cracked pan, constant running, wobble or a water-saving upgrade. A quick photo of the toilet and the floor around the base helps us load the right suite and fittings.

We match a suite to your set-out

We confirm your set-out; S-trap or P-trap, and the set-out distance; then match a new pan that fits without re-plumbing, or recommend an offset connector if you want a different suite. You choose like-for-like or an upgrade.

Fixed price to swap it, in writing

You get an upfront price covering removal and disposal of the old suite, the new toilet, all seals and fittings, and the fit and test; plus any set-out adjustment if needed. You decide. No upsell, no pressure.

Fitted, leak-tested and warranted

We remove the old suite, fit and seal the new one, set the flush levels, leak-test every joint and clean up; backed by our parts and workmanship warranty on the toilet we installed.

Urgent call; we triage in 60 seconds

Cracked pan leaking onto the floor, a toilet that won’t stop overflowing, or the only toilet in the house is out of action. We know what’s genuinely urgent and dispatch the closest plumber with a replacement suite on board.

Make it safe while we’re en route

We talk you through turning off the isolation valve or mains, mopping any standing water, and keeping it off powerpoints and heaters; so damage is contained before we arrive.

Same-day swap, no waiting for parts

Common replacement suites, seals, connectors and cistern fittings are carried on the truck, so most toilets are removed and replaced on the first visit; even when the old one is obsolete and unrepairable.

Flushing free, fully warranted

Leak-tested, base sealed, old suite taken away, and the new fittings explained; with our parts and workmanship warranty on the toilet we installed.

Site review and access requirements

Office, cafe, gym or strata amenities? We coordinate with building management, after-hours access and multiple pans ahead of the visit so bathrooms stay usable.

Compliance and SWMS

Plumbing licence 305428C, $10M public liability, SWMS and JSA documents prepared and supplied before we step on site; no chasing.

Scoped quote with water-saving options

For multiple toilets we quote the swap plus the water-savings case for WELS 4-star suites, so facilities managers can see the payback before signing off.

Scheduled swap around your operations

After-hours and weekend replacements available so amenities stay open during trading. We leave the site clean with a report and warranty for your records.

## Replaced properly, and guaranteed in writing

Our Guarantee

Every toilet we replace is covered by our workmanship warranty on the install, plus the manufacturer’s warranty on the new suite, with an upfront fixed price and no call-out fee. If the toilet we fitted leaks or plays up from something we did, we come back; that is the whole point of leak-testing before we leave.

Parts & Workmanship

On Every Toilet We Fit

[Book with confidence](https://fixedtoday.com.au/contact-us)

### Workmanship Warranty

If the toilet we installed develops a fault from our workmanship; a weeping seal, a loose pan or a connection leak; we come back and put it right at no charge. No excess, no argument.

### Manufacturer’s Warranty Registered

Your new suite carries the maker’s warranty on the pan, cistern and mechanism. We fit genuine parts and give you the paperwork so the warranty stands if you ever need it.

### Upfront Fixed Pricing

The price we quote to remove the old suite and fit the new one is the price you pay. If the set-out needs an offset connector, we tell you before we start, not after.

### Leak-Tested Before We Leave

We run multiple flushes and check the inlet, outlet, pan connector and base for leaks before we pack up. You watch it flush cleanly, not just a closed toolbox.

### $0 Call-Out Fee

Standard replacement bookings include a free call-out and on-site quote. Any after-hours surcharge is quoted upfront before we dispatch; never a surprise on the invoice.

### Old Suite Taken Away

We remove and responsibly dispose of your old toilet and all packaging as part of the job. You’re left with a working new suite and a clean, tidy bathroom.

![Caroma toilet suites](https://fixedtoday.com.au/themes/fixedtoday/images/caroma-logo.svg)

![Reece plumbing supplies](https://fixedtoday.com.au/themes/fixedtoday/images/reece-logo.svg)

![Master Plumbers Association member](https://fixedtoday.com.au/themes/fixedtoday/images/master-plumbers-logo.svg)

## Licensed plumber vs. unlicensed worker

Why licensing matters

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

Unlicensed worker

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

How to verify a licence

Our NSW Plumbing Licence

236784C

Fixed Today Plumbing Pty Ltd

[Verify on NSW Fair Trading](https://www.service.nsw.gov.au/transaction/check-tradesperson-or-contractor-licence)

Work is insured and meets the National Plumbing Code

Compliance Certificate issued for every job

Home insurance and warranty stay valid

Statutory warranty backed by NSW Fair Trading

Clear path to dispute resolution if needed

Work may breach the NSW Plumbing and Drainage Act

No Compliance Certificate: issues at resale

Home insurance claims commonly denied

No statutory warranty on the work performed

Limited recourse: Fair Trading cannot assist

### Open the Fair Trading check

Use the official NSW Service licence lookup, it’s free and instant.

### Enter the licence number

Ask any tradesperson for their plumbing licence number before they start.

### Match name and class

Confirm the licence is current and held in the trading name on your quote.

## Common toilet replacement jobs we run every day

What we can do on your job

These tiles describe what we do; they are not separate booking pages. Tap through to the quick enquiry on this page and tell us what’s happening; we match you to the right service and quote from there.

### Like-for-Like Swap

Old suite removed and a matching new one fitted to the same set-out; no re-plumbing, most done same day.

Same day

### Water-Saving Upgrade

Swap an old single-flush for a WELS 4-star dual-flush and cut every flush from up to 11 litres to as little as 3.

### Set-Out Adjustment

New suite doesn’t match the old set-out? We fit an offset connector or adjust so it sits flush and level.

### Cracked Pan Replacement

A cracked pan or cistern leaks and can’t be repaired. We remove it and fit a new suite the same day.

24/7

### Back-to-Wall & Wall-Hung

Upgrade to a sleek back-to-wall or wall-hung suite with concealed cistern; we advise on what suits your set-out.

### Rimless & Soft-Close

Easy-clean rimless pans and soft-close seats fitted as part of the swap; hygienic and quiet.

### Running Toilet Replacement

Cistern that runs constantly with obsolete parts? Often cheaper to replace the suite than chase old fittings.

### Multiple / Commercial Swaps

Replacing several toilets in a home, strata block or business? Scheduled around you, after hours if needed.

## Sydney toilet replacements, by the numbers

What we do

We swap out old toilets for new water-saving suites every day across Sydney, from single ensuites in the Eastern Suburbs to whole-house upgrades in the Sutherland Shire. Here is the volume behind the team.

[Book a plumber](https://fixedtoday.com.au/contact-us)

NSW licensed plumbers on every job, Lic 305428C

Replacement suites, seals and fittings carried on every truck

6,500+

Toilets replaced since 2010

97.4%

On-time arrival, 30-day average

Up to 8L

Water saved per flush on an upgrade

An old single-flush can use up to 11 litres; a WELS 4-star dual-flush uses as little as 3 litres on a half flush.

4.9★

Rated from 761 Google reviews

## What Sydney says after we’ve fitted a new toilet

Customer Reviews

Replacing a toilet is one of those jobs you want done cleanly, quietly and once. These are real customers; old suites swapped, cracked pans replaced, water-saving upgrades; telling you what the experience was actually like.

[Read all reviews](https://fixedtoday.com.au/reviews)

## Pay how you like, only when the job is done

Payment options

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept

Interest-free split payments via Afterpay & Zip on jobs over $200.

[Book a plumber](https://fixedtoday.com.au/contact-us)

### Pay on completion

Settle once you’re happy with the work.

### Tax invoice supplied

Itemised invoice emailed on the spot.

### Split payments

Afterpay & Zip on jobs over $200.

### Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

## Brands we service

### Rinnai

![Rinnai](https://fixedtoday.com.au/themes/fixedtoday/images/rinnai-logo.svg)

### Ray White

![Ray White](https://fixedtoday.com.au/themes/fixedtoday/images/ray-white-logo.svg)

### Bunnings

![Bunnings](https://fixedtoday.com.au/themes/fixedtoday/images/bunnings-logo.svg)

### Belle Property

![Belle Property](https://fixedtoday.com.au/themes/fixedtoday/images/belle-property-logo.svg)

### Rheem

![Rheem](https://fixedtoday.com.au/themes/fixedtoday/images/rheem-logo.svg)

### McGrath

![McGrath](https://fixedtoday.com.au/themes/fixedtoday/images/mcgrath-logo.svg)

### Mitre 10

![Mitre 10](https://fixedtoday.com.au/themes/fixedtoday/images/mitre-10-logo.svg)

### First National Real Estate

![First National Real Estate](https://fixedtoday.com.au/themes/fixedtoday/images/first-national-real-estate-logo.svg)

### Dux

![Dux](https://fixedtoday.com.au/themes/fixedtoday/images/dux-logo.svg)

### Harcourts

![Harcourts](https://fixedtoday.com.au/themes/fixedtoday/images/harcourts-logo.svg)

### Caroma

![Caroma](https://fixedtoday.com.au/themes/fixedtoday/images/caroma-logo.svg)

### Raine & Horne

![Raine & Horne](https://fixedtoday.com.au/themes/fixedtoday/images/raine-horne-real-estate-logo.svg)

### Thermann

![Thermann](https://fixedtoday.com.au/themes/fixedtoday/images/thermann-logo.svg)

### LJ Hooker

![LJ Hooker](https://fixedtoday.com.au/themes/fixedtoday/images/lj-hooker-logo.svg)

### Reece

![Reece](https://fixedtoday.com.au/themes/fixedtoday/images/reece-logo.svg)

### AquaMax

![AquaMax](https://fixedtoday.com.au/themes/fixedtoday/images/aquamax-logo.svg)

### Vulcan

![Vulcan](https://fixedtoday.com.au/themes/fixedtoday/images/vulcan-logo.svg)

## How to know when it’s time to replace your toilet

Homeowner’s Handbook

A short editorial guide written by our senior plumbers. No fluff, no scare tactics; just the signs that mean repair no longer pays, how to match a new suite to your set-out, and how to tell a proper replacement from a rushed one.

The six signs it’s time to replace, not repair

Walk-away signs on a toilet replacement job

Six questions every homeowner should ask

Verify a plumber’s licence yourself

Service NSW lets anyone verify a plumber’s contractor licence in under a minute; and connecting a toilet legally requires one. Bookmark the link: it’s the single most useful tool a homeowner has.

[Open the Fair Trading check](https://www.service.nsw.gov.au/transaction/check-tradesperson-or-contractor-licence)

[Get a transparent replacement quote](https://fixedtoday.com.au/contact-us)

### A cracked pan or cistern is a replace, not a repair

A hairline crack in a ceramic pan or cistern will only get worse, and it can let water seep out slowly onto the floor or fail suddenly and flood the room. Cracked ceramic can’t be reliably repaired. If you can see a crack, or you’re finding damp around the base you can’t explain, it’s time for a new suite rather than another patch.

We check the pan, cistern and the base seal, confirm whether it’s a crack or a failed seal, and quote a straight replacement if the ceramic is compromised.

### A toilet that constantly runs is wasting money

A cistern that keeps refilling, or that you have to jiggle the button to stop, is leaking water past the flush valve; often litres an hour, day and night. On older suites the inlet and flush parts are frequently obsolete, so chasing replacement mechanisms costs more than the toilet is worth. At that point a new water-saving suite pays for itself.

We tell you honestly whether a cheap valve fixes it or whether the parts are obsolete and a replacement is the smarter spend.

### Understand your set-out before you buy a suite

The single most important measurement is the set-out; the distance from the finished wall to the centre of the waste outlet, and whether the waste exits through the floor (S-trap) or the wall (P-trap). Buy a suite with the wrong set-out and it either won’t connect or sits proud of the wall. Match the set-out and a swap needs no re-plumbing at all.

We measure your set-out and trap type first, then match a new pan to it; or fit an offset connector if you’ve fallen for a suite that doesn’t quite line up.

### Old single-flush suites are quietly expensive

A pre-2000 single-flush toilet can use up to 11 or 12 litres every single flush. A modern WELS 4-star dual-flush uses around 4.5 litres on a full flush and as little as 3 on a half. Across a family, that’s tens of thousands of litres a year; the water-bill saving alone often covers a chunk of the new suite over its life.

We work out your likely savings based on your household and current suite, so upgrading is a numbers decision, not a guess.

### Choose the right style for the room and the clean

Close-coupled suites are the workhorse and easiest to swap. Back-to-wall hides the trap and wipes clean in seconds. Wall-hung frees up floor space and looks premium but needs a concealed cistern and wall support. Rimless pans skip the hidden rim where grime hides, and a soft-close seat ends the slam. Each has a place; the right one depends on your set-out and budget.

We talk through close-coupled, back-to-wall, wall-hung and rimless options against your set-out, wall type and budget; not just what’s on the shelf.

### Know what a proper replacement looks like

A proper swap starts with isolating the water and checking the set-out, and ends with the pan bolted solid, a new pan connector and flexi fitted, the base siliconed, the flush levels set, and every joint leak-tested in front of you. If someone re-uses your old, brittle flexi hose or skips the leak test, you’ll find out the hard way weeks later.

New seals, new connector, new flexi, base sealed and leak-tested before we leave; that’s the standard on every Fixed Today toilet replacement.

They never measure your set-out before quoting

They plan to re-use your old flexi hose and seals

No price given until the old suite is already out

No mention of leak-testing before they leave

They leave the old suite for you to dispose of

No parts or workmanship warranty on the install

Will you measure my set-out before recommending a suite?

Yes, and it’s essential. The set-out distance and trap type (S-trap or P-trap) decide which pans will fit without re-plumbing. Anyone quoting a specific toilet before measuring is guessing, and a mismatch means the pan won’t connect or sits off the wall.

Do you remove and dispose of my old toilet?

We do; removal and responsible disposal of the old suite and all packaging is part of the job. You’re never left to drag an old toilet to the verge. It goes on the truck and out of your way as standard.

Will you fit new seals and fittings or re-use the old ones?

We fit a new pan connector, new flexi hose and a fresh wax or rubber seal on every replacement. Re-using brittle old fittings is the most common cause of a swap that leaks weeks later, so we simply don’t do it.

Is it worth upgrading to a water-saving toilet?

Usually yes. Swapping an old single-flush for a WELS 4-star dual-flush cuts each flush from up to 11 litres to as little as 3. Over a household that’s a real saving on your water bill, and the payback often covers much of the new suite over its life.

What if my new suite doesn’t match the old set-out?

We fit an offset pan connector or adjust the connection so the new toilet sits flush and level, without ripping up the floor. We’ll always tell you upfront if a set-out change is needed and what it costs before we start.

What warranty do I get on the replacement?

You get our workmanship warranty on the install plus the manufacturer’s warranty on the new suite. We fit genuine parts, register the paperwork and leak-test before we leave, so both warranties stand if you ever need them.

NSW licensed plumbers, Lic 305428C

Set-out matched, no re-plumbing

Parts & workmanship warranty in writing

Old suite removed & responsibly disposed

## Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

Live

[Book us today](https://fixedtoday.com.au/contact-us)

## Toilet replacement questions, answered straight

FAQs

Direct answers to the questions our replacement customers ask most. If yours isn’t here, give us a call; we’ll tell you straight.

### How much does it cost to replace a toilet?

A straight like-for-like swap is an affordable, fixed-price job with no call-out fee on standard bookings. Upgrading to a premium, back-to-wall or wall-hung suite costs more, and a set-out change adds a little for the offset connector. Whatever the job, you get the full price upfront before we remove the old suite.

[Get an upfront price](https://fixedtoday.com.au/contact-us)

### Can you match my existing set-out so there’s no re-plumbing?

In most cases, yes. We measure your set-out distance and trap type (S-trap or P-trap) and match a new pan that connects to the existing waste, so no re-plumbing is needed. If you want a suite that doesn’t quite line up, we fit an offset connector so it still sits flush and level.

### How long does it take to replace a toilet?

A standard like-for-like replacement usually takes one to two hours and is done in a single same-day visit. Upgrades, wall-hung suites with concealed cisterns, or set-out adjustments take a little longer, but we carry common suites and fittings so most jobs are still finished the same day.

### Is it worth upgrading to a water-saving toilet?

Usually yes. An old single-flush can use up to 11 litres per flush, while a WELS 4-star dual-flush uses about 4.5 litres on full and as little as 3 on half. Across a household that’s a meaningful cut to your water bill, and the saving often offsets much of the new suite over its life.

### Do you remove and dispose of my old toilet?

Yes. Removing your old suite and taking away all packaging is part of every replacement, at no extra charge. We dispose of it responsibly so you’re never left with an old toilet on the verge; you get a clean bathroom and a working new suite.

[Book a replacement](https://fixedtoday.com.au/contact-us)

### Should I repair my old toilet or replace it?

If the pan or cistern is cracked, or the flush and inlet parts are obsolete, replacement is almost always the smarter spend. If it’s a simple washer or valve on a newer suite, a repair may do. We give you an honest assessment on-site so you’re not paying to patch a toilet that’s near the end.

### What types of toilet suites can you install?

We fit close-coupled, back-to-wall, wall-hung, rimless and soft-close suites from all the major brands. We advise on what suits your set-out, wall type and budget; wall-hung units need a concealed cistern and wall support, which we confirm before quoting.

### Will you leak-test the new toilet before you leave?

Always. We run several flushes and check the inlet, outlet, pan connector and base for any weeping before we pack up. We also set the dual-flush levels and silicone the base. You watch it flush cleanly and dry, backed by our parts and workmanship warranty.

### Do you replace toilets after hours or in emergencies?

Yes. We run a 24/7 emergency plumbing service across Sydney, so a cracked pan or the only toilet in the house being out can be handled today. Standard bookings have a $0 call-out fee; any after-hours surcharge is quoted before we dispatch.

[Call the after-hours line](tel:1800-349-338)

## Related plumbing tips & guides

From the blog

Advice from our licensed plumbers, practical fixes, buying guides and what to do before we arrive.

[View all articles](https://fixedtoday.com.au/blog)

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Call Us

1800 349 338

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Hours

Mon to Fri 7am to 5pm, 24/7 Emergency

Coverage

All of Sydney, NSW
