# Licensed Plumber serving Castlecrag - Published: 2026-07-27 - Last Modified: 2026-07-27 - Source: https://fixedtoday.com.au/north-shore/castlecrag ## Summary Castlecrag households can book us for plumbing repairs, drain clearing, leak checks, hot water service, fixture installations, maintenance and licensed gas fitting. - Keywords: plumber Castlecrag, Castlecrag plumber, licensed plumber Castlecrag, emergency plumber Castlecrag, hot water Castlecrag, blocked drains Castlecrag, gas fitter Castlecrag, general plumber Castlecrag, leak detection Castlecrag, toilet plumber Castlecrag ## Licensed Plumber serving Castlecrag Licensed plumbing in Castlecrag Licensed and insured Sydney plumbers. Describe how your plumbing problem changed. We listen to the details and inspect the fault, then explain the practical repair options and their price. You decide what proceeds. Call now 1800 349 338 ![Sydney harbour skyline](https://cdn.fixedtoday.com.au/uploads/2026/07/sydney-harbour-skyline.jpg) ### Booking Availability Choose a suitable booking window ### Clear Repair Scope Review the work and price first ### Respect for Your Home Careful setup and a tidy finish ### Written Job Details Keep the scope and cover together Blocked drains & leaks Hot water bookings Taps, toilets & fixtures Gas work enquiries ![ASBCA 2024 award](https://cdn.fixedtoday.com.au/uploads/2026/07/asbca-2024.png) ![ASBCA 2025 award](https://cdn.fixedtoday.com.au/uploads/2026/07/asbca-2025.png) ## Which plumbing sign shows in Castlecrag? Tell us what you noticed in your home, where the problem appears and anything affecting entry. We use that information to consider urgency, prepare for the service and offer a booking window. Not sure what’s wrong? A quick call can clarify the safest next step. ## Standards our plumbers follow inside your home About Fixed Today Fixed Today is family-owned, and our plumbing business has served Sydney homeowners since 2011. Castlecrag is separately within our service area. During a visit, we listen to what changed, inspect the accessible plumbing and explain what the findings indicate before presenting practical repair options and prices. Our licensed plumbers complete regular on-site and off-site training, supported by ongoing upskilling across household systems and repair methods. This preparation helps them assess symptoms, protect nearby finishes and explain the work inside your home. Our employment standards include regular police checks and drug screening. Once you approve the scope, the plumber completes the agreed work, tests the repair, tidies the space and explains the result and relevant records at handover. Castlecrag NSW 2068 and nearby suburbs [Meet the team](https://fixedtoday.com.au/about-us) Since 2011 Family-owned Sydney business 4.9★ From 761 customer reviews City of Willoughby Castlecrag service area 24/7 Emergency phone line NSW contractor licence 305428C $10M public liability cover Compliance paperwork where required Availability confirmed when you book Book Castlecrag plumbing help [Emergency plumber line](tel:1800-349-338) Licensed NSW plumbing business Castlecrag is within our service area ## What do you need help with? Our Services Choose the service that best matches the problem. Each option jumps to the relevant details below. [View all services](https://fixedtoday.com.au/services/plumbing) - Hot Water Repairs - Blocked Drains - Toilet Repairs - Leak Detection - Gas Fitting - Leaking Taps - General Plumbing - Bathroom Plumbing ## Plumbing checks for common home problems Services We help Castlecrag homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe. [View all services](https://fixedtoday.com.au/services/plumbing) ### Hot Water Repairs and Replacements Hot water may disappear, fluctuate, discolour or leak around the unit. We inspect the system condition, reachable valves, controls and relevant energy connection. The findings help us discuss practical repair and replacement options, including household suitability, likely disruption and price. You choose which, if any, should go ahead. ![Hot Water Repairs and Replacements](https://cdn.fixedtoday.com.au/uploads/2026/07/installing-heat-pump.jpg) ![Hot Water Repairs and Replacements](https://cdn.fixedtoday.com.au/uploads/2026/07/continuous-flow-heater-repair.jpg) [Book a hot water plumber](https://fixedtoday.com.au/services/hot-water) Hot water problem investigation, Visible leak and supply checks, Practical repair and replacement choices, System options explained before approval ### Blocked Drain Clearing One slow outlet can differ from several drains that gurgle, overflow or back up together. We inspect each affected fixture, the accessible pipework and usable entry points. What we observe supports a suitable clearing approach or CCTV option. We explain the proposed work, inclusions and price, then ask for your approval before starting. ![Blocked Drain Clearing](https://cdn.fixedtoday.com.au/uploads/2026/07/plumbers-inspecting-sewer.jpg) ![Blocked Drain Clearing](https://cdn.fixedtoday.com.au/uploads/2026/07/drain-diagnostic-services.jpg) [Clear a blocked drain](https://fixedtoday.com.au/services/blocked-drains) Affected drain and access checks, Clearing method matched to findings, CCTV inspection where useful, Damaged pipe repair options ### Leak Detection and Pipe Repairs Unexpected water use, damp plaster, stains or lifting paint can be signs of a leak hidden from view. Our licensed plumbers examine the visible pattern and use suitable tests on plumbing they can access. Testing may indicate the likely source and practical ways to reach it. We outline the proposed repair, access requirements and price, then leave the decision with you. ![Leak Detection and Pipe Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/sewer-line-inspection.jpg) ![Leak Detection and Pipe Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-cutting-pipe.jpg) [Book a pipe repair](https://fixedtoday.com.au/services/burst-pipes) Urgent Hidden leak symptom assessment, Diagnostic equipment where useful, Practical access and repair choices, Testing after completed plumbing work ### Gas Fitting and Repairs If gas may be escaping, leave the area without using switches or flames, then call us from somewhere safe. Our licensed gas fitters assess the reported leak concern, accessible appliances and supply connections. We explain the findings, proposed gas repair and price, then wait for your approval. After the gas work you approved is completed and tested, we provide any required compliance documents at handover. ![Gas Fitting and Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/local-plumbing-contractor.jpg) ![Gas Fitting and Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/inspecting-cooktop-burners.jpg) [Book a gas fitter](https://fixedtoday.com.au/services/gas-fitter) Suspected gas leak testing, Gas supply and appliance checks, Connection and repair options, Any required compliance documents ### General Plumbing Repairs Dripping taps, running toilets, changing pressure, pipe noise and damaged fittings can require different checks. We inspect the affected plumbing, accessible connections and visible conditions around it. The findings guide the proposed repair, which we explain with its price before asking for approval. We complete the agreed work, test the repair and explain the result at handover. ![General Plumbing Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumbers-standing-by-ute.jpg) ![General Plumbing Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-inspecting-basin.jpg) ![General Plumbing Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/bearded-local-plumber.jpg) [Book a general plumber](https://fixedtoday.com.au/contact-us) Tap and toilet fault checks, Water pressure and pipe noise assessment, Fixture repair and replacement options, Maintenance advice where useful ### Toilet Repairs A toilet that keeps running, leaks at the base, flushes weakly or blocks again may involve several components. We inspect the cistern, pan, seals, water supply, drain connection and visible conditions. The findings guide a proposed adjustment, part replacement, reseal or drain service for the fault. We explain that repair and its price, then wait for your approval before starting. ![Toilet Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/professional-plumbing-crew.jpg) ![Toilet Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-fixing-cistern.jpg) [Book a toilet repair](https://fixedtoday.com.au/services/blocked-toilet) Running toilet and flush checks, Cistern valve and seal replacement, Pan leak and resealing options, Recurring blockage investigation ### Leaking Tap and Fixture Repairs A tap that drips, binds during use or leaks around its base may involve a washer, cartridge, seal or fixture body. We inspect the fitting, accessible connections and nearby surfaces for visible water damage. The inspection may indicate the part most likely involved. We explain repair or replacement options and their price, leave the choice with you, then test the completed repair. ![Leaking Tap and Fixture Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-petting-dog.jpg) ![Leaking Tap and Fixture Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/kitchen-drain-clearing.jpg) ![Leaking Tap and Fixture Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/sydney-plumbing-technician.jpg) [Book a leaking tap repair](https://fixedtoday.com.au/services/leaking-taps) Tap shut-off and stiffness checks, Washer seal or cartridge replacement, Fixture repair or replacement options, Agreed tap work tested ### Bathroom Plumbing and Renovations Our bathroom plumbing covers the agreed fixture together with the water feeds and waste connections named in the scope. We inspect those elements and explain the proposed access, work sequence and plumbing price. A builder or another licensed trade may need to complete demolition, waterproofing, electrical, structural or finishing tasks. We distinguish those responsibilities before our agreed plumbing work begins. ![Bathroom Plumbing and Renovations](https://cdn.fixedtoday.com.au/uploads/2026/07/confident-sydney-plumber.jpg) ![Bathroom Plumbing and Renovations](https://cdn.fixedtoday.com.au/uploads/2026/07/homeowner-welcoming-plumber.jpg) ![Bathroom Plumbing and Renovations](https://cdn.fixedtoday.com.au/uploads/2026/07/mounting-rain-head.jpg) [Discuss bathroom plumbing](https://fixedtoday.com.au/services/bathroom-renovations) Bathroom fixture replacement plumbing, Water and waste connection changes, Plumbing for bathroom renovations, Separate trade work identified upfront ## Check the current offers for your booking Booking costs and offers On the first visit, we inspect the problem and explain what we find. We outline the proposed repair and fixed price before you decide whether to proceed. Review the current offers below and share your booking details so we can confirm eligibility and any conditions. ### a $0 call-out fee on approved work When You Proceed Standard plumbing bookings $0 Call-Out on Approved Work The call-out fee is $0 when you approve the quoted work. We assess the problem and give you the fixed repair price before you decide whether to proceed. ![Zero call out coupon](https://cdn.fixedtoday.com.au/uploads/2026/06/zero-call-out-coupon.jpg) ### Book online and save Online bookings Save $55* The advertised $55 saving is available for eligible plumbing jobs booked through our website. We confirm the offer and any conditions with your booking. ![Book online and save coupon](https://cdn.fixedtoday.com.au/uploads/2026/06/book-online-and-save-coupon.jpg) ### Seniors and pensioner discount Seniors and pensioners 10% Off A 10% discount on standard plumbing work is available to eligible seniors and pensioners. Mention it when booking so we can confirm the offer. ![Senior discount coupon](https://cdn.fixedtoday.com.au/uploads/2026/06/senior-discount-coupon.jpg) ## Proposed scope and *fixed price* Before we even lift a tool After assessing the fault, we explain the proposed repair, its inclusions and fixed price for your approval. Any applicable after-hours surcharge is listed separately, and work does not begin until you approve. ![Plumber under kitchen sink fixing plumbing](https://cdn.fixedtoday.com.au/uploads/2022/08/plumber-under-kitchen-sink-fixing-plumbing.jpg) Repair scope explained, Fixed price ready for approval, Applicable surcharge separate ## Castlecrag plumbing from start to finish How It Works We assess your plumbing problem, then set out the proposed scope and price. Once you approve it, we complete the agreed repair, test our work and discuss the outcome at handover. If the agreed work changes, we stop, explain why and give you a revised price before asking for approval to continue. Tell us what’s wrong and where you are Describe the symptom, its location and any damage you can see. Report sewage or flooding first, and mention suspected gas in a separate warning. We assess the fault We inspect the fixture and surrounding pipework that can be reached. The findings guide whether targeted tests or a new access point should be proposed. Review the repair and price We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval. We test and complete the handover We test the repair, clean the space and explain the result. At handover, you receive the invoice, warranty information and compliance records where required. Emergency call and priority check From a safe location, describe what happened and where. We check current availability, consider urgency and outline a safe next step within our plumbing scope. Keep clear while waiting for help Do not enter sewage or flooded areas. If gas may be present, leave, avoid switches and flames, then call us from somewhere safe. Control the immediate risk Where possible, we reduce immediate risk. We then explain the permanent repair and price for approval; parts, access or site conditions may affect completion. Test and explain the repair Before finishing, we explain the completed work and its test result. We also provide the invoice, any required compliance documents and clear follow-up where needed. Share the building access details When booking, tell us about parking restrictions, keys, gates, stairs, lifts and any entry process needed to reach the fixture. Check who controls the affected service If shared services could be involved, identify the owner, property agent or building manager who can arrange access and approve the repair proposal. Inspect the fault in context We examine the problem fixture and accessible pipes, then use the outcomes to set out whether the repair may involve private or shared pipework. Agree on the practical next step We present the access needs, proposed repair and price for your decision. Work can proceed only after you or the authorised decision-maker approves the scope. ## Get a *Free Quote* Now Fast response. Licensed plumbers. No obligation. Request Call Back ## Assessment guides a proposed repair Before vs After We investigate a ceiling stain to trace its likely moisture source, then set out the suitable plumbing repair or next trade. After you approve the proposed price, we carry out only the agreed plumbing work and test it. Before The moisture source is still unclear After Source known, plumbing repair tested ![Licensed Fixed Today plumber giving a thumbs up](https://cdn.fixedtoday.com.au/uploads/2026/06/plumber-before-after-300x480.png) ## Customers describe completed plumbing work Customer Reviews Look beyond the star rating and read the customer comments for useful detail about communication, the work and care for the home. Focus on the examples that matter to your decision. [Read all reviews](https://fixedtoday.com.au/feedback) ## Start with the plumbing changes you notice at home Start with the symptom Tell us whether hot water failed, drainage changed, moisture appeared or a fixture will not stop running. Inspection helps narrow the likely cause and practical repair choices. We then explain the proposed repair and price for you to approve. Browse the nearest fault sign Similar symptoms can arise from different causes A drain can slow because of grease, roots or damaged pipework. Damp can follow failed seals or fittings; hot-water trouble instead has unit, control and valve causes. For private pipework, we explain our findings and when Sydney Water may need to investigate its public wastewater network. Recent Fixed Today jobs across Sydney [See recent Sydney plumbing work](https://fixedtoday.com.au/contact-us) Gas service work Bondi Junction [https://fixedtoday.com.au/services/gas-fitter](https://fixedtoday.com.au/services/gas-fitter) Water leak service work Bondi Junction [https://fixedtoday.com.au/services/leak-detection](https://fixedtoday.com.au/services/leak-detection) Hot water service work Bondi Junction [https://fixedtoday.com.au/services/hot-water](https://fixedtoday.com.au/services/hot-water) ## Help us prepare for your visit Before the visit Let us know what changed, where it happened and separately whether **flooding or sewage is present or you suspect gas**. Share safe photos, access details and your best contact. These details help us assess urgency and prepare, while our plumber still inspects the problem on site. [View our booking terms](https://fixedtoday.com.au/knowledge-base/response-time) ### What changed and where Give the symptom, where it appeared and the time you first noticed it. ### Immediate risks Report floodwater or sewage first, then mention any suspected gas separately. ### Useful photos If it is safe, share photos of the fixture and apparent surrounding damage. ### Hot water details Safely record the hot-water system make, model and any readable error code. ### Contact person Share the best contact and who will arrange access to the property. ### Booking reference Keep the booking reference handy if you contact us about an existing appointment. Fault details What changed and where Photos Fixture or visible damage System label Make, model or error code Access note Only what affects the visit ## Estimate plumbing travel time to Castlecrag Travel estimate Our Castlecrag travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time. Enter the service address Enter your Castlecrag street or a nearby suburb to view the estimate. Check travel estimate Markers represent approximate service zones. Actual timing can change with current bookings, traffic and urgent work. Confirm the booking window, expected arrival and update method when arranging the visit. ## Licensed plumber vs. unlicensed worker Why licensing matters Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong. Licensed plumber Unlicensed worker Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars. How to verify a licence Our NSW Plumbing Licence 305428C PLATINUM HOT WATER AND PLUMBING PTY LIMITED [Verify on NSW Fair Trading](https://www.service.nsw.gov.au/transaction/check-tradesperson-or-contractor-licence) Work is insured and meets the National Plumbing Code Compliance Certificate issued for every job Home insurance and warranty stay valid Statutory warranty backed by NSW Fair Trading Clear path to dispute resolution if needed Work may breach the NSW Plumbing and Drainage Act No Compliance Certificate: issues at resale Home insurance claims commonly denied No statutory warranty on the work performed Limited recourse: Fair Trading cannot assist ### Open the Fair Trading check Use the official NSW Service licence lookup, it’s free and instant. ### Enter the licence number Ask any tradesperson for their plumbing licence number before they start. ### Match name and class Confirm the licence is current and held in the trading name on your quote. ## History, credentials, Sydney coverage and reviews Experience and credentials A plumber will be working inside your home, so the business behind the booking matters. The figures below cover our Sydney history, licence and insurance, service area and customer reviews. Licensed and insured Sydney plumbing business Castlecrag is within our service area Since 2011 Family-owned Sydney business 24/7 Emergency phone line City of Willoughby area Castlecrag service area Castlecrag sits within the City of Willoughby area and our Sydney plumbing service area. 4.9★ From 761 customer reviews The current customer rating averages 4.9 stars from 761 reviews. ## Get plumbing tips and service updates We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option. Subscribe We respect your privacy. Unsubscribe any time. ![Fixed Today plumber holding a wrench](https://cdn.fixedtoday.com.au/uploads/2026/07/sydney-harbour-panorama.jpg) ![Fixed Today plumber holding a wrench](https://cdn.fixedtoday.com.au/uploads/2026/06/plumbing-newsletter-pose.png) ## Your warranty and job records stay together Customer protection The workmanship on every completed job is backed by our lifetime guarantee. Any products we supply also come with their manufacturer warranty. Your job history, invoices and warranty details stay together in the online customer portal, ready whenever you need them. ![Licensed Fixed Today plumber at work](https://cdn.fixedtoday.com.au/uploads/2026/06/sydney-plumber-posing-380x634.jpg) ![Completed plumbing repair in a home](https://cdn.fixedtoday.com.au/uploads/2023/01/plumber-inspecting-tap-and-fittings.jpg) Workmanship guarantee On completed workmanship ### Workmanship guarantee We stand behind the work completed by our plumbers with a lifetime workmanship guarantee. ### Your job record Your invoice and job record show what was completed, giving you a clear reference for future servicing or warranty support. ### Online customer portal Choose Customer Login from the main menu to view your job history, invoices and warranty details whenever you need them. ### Warranty details Products we supply come with their manufacturer warranty. We record the product and warranty details with your job for easy future reference. ### Warranty help If you need help later, your portal keeps the job, invoice and warranty information together so our team can quickly understand the history. ### Testing before handover Before we finish, we test the repair, explain what was completed and show you anything worth monitoring or maintaining. ![Reece logo](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/reece-logo.svg) ![Sydney Water logo](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/sydney-water-logo.svg) ## Your *repair handover*, set out Scope and inclusions We finish by testing the repair, explaining the result and leaving the area tidy. You receive the invoice, applicable manufacturer warranty details and any required compliance documents at handover. Should the fault return, note what has changed and call us with those details. Repair checked and result discussed, Tidy finish at handover, Invoice and applicable records provided ## Request a *Free Quote* Today Get in Touch Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you. Send Us a Message Get a Free Quote Your information is safe. We never spam. ![Temp](https://cdn.fixedtoday.com.au/uploads/2026/03/temp.webp) Phone 1800 349 338 [Phone](tel:1800-349-338) Email info@fixedtoday.com.au [Email](mailto:info@fixedtoday.com.au) Opening Hours Mon to Fri 7am to 5pm, 24/7 Emergency Service Area All of Sydney, NSW ## Use symptom checks without taking unsafe steps Homeowner’s Handbook These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe. What these plumbing changes may mean Details to expect before approving work Helpful details before the visit Confirm the plumbing licence before booking Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED. [Open the Service NSW check](https://www.service.nsw.gov.au/transaction/check-a-builder-or-tradesperson-licence) ### Note minor clues before a hidden leak worsens Changed water use, damp surfaces, peeling paint or unexplained water sounds can point to a hidden leak. Note where each sign appears and whether its position, size or frequency changes. Report leaks in roads, parks or footpaths to Sydney Water. For a leak between the water meter and the building, arrange a licensed plumber. Contact Sydney Water when the fault is near the meter or property boundary, as responsibility can vary. ### Flooding, sewage or suspected gas: move clear Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call emergency services if there is immediate danger. From somewhere safe, call us to discuss the fault. Once safely away, explain the hazard. Those details help us assess urgency and select the booking response. ### Assess repeated drainage problems Repeated slow flow, gurgling or backups can indicate a deeper restriction or damaged pipework. If a fixture overflows, stop using it and keep people away. Avoid adding drain chemicals, note what happened and arrange an assessment. If available, have the sewer service diagram ready. It can help the plumber locate private wastewater pipes, access points and the likely route of the blockage. ### Leave damp staining visible for checks A ceiling stain below a bathroom may come from pipework, a fixture, seals or waterproofing. Painting over the mark does not resolve the underlying cause, so arrange an inspection before repairing the surface. We investigate the likely moisture source and explain whether plumbing work or another trade is the practical next step. ### Private drains, stormwater and wastewater responsibilities Your council manages public stormwater assets. Property owners are generally responsible for private drainage to its legal discharge point, while Sydney Water manages the public wastewater network. Tell us where the overflow appears and whether it happens during water use or rain. We can inspect private plumbing and explain whether the signs point towards stormwater or wastewater. Business details and relevant NSW licence Proposed repair scope and fixed price Recommended clearing or repair method Evidence needed for a recurring blockage Inclusions, exclusions and any follow-up Written workmanship guarantee and manufacturer warranty details Which problem details help your team? Describe what changed, which fixture or area is affected and when the problem began. Mention active water, sewage, gas smells, loss of hot water or any damage that is getting worse. Which photos are useful? When it is safe, take photos of the fixture, surrounding surfaces and visible damage. Add the hot-water unit and label when relevant. Do not enter flooding, sewage, electrical danger, unstable areas or suspected gas just to get a photo. Which access details should I share? Before the visit, describe parking or loading limits, gates, stairs, lifts, rear access and the fixture location. For rentals or apartments, include the authorised building contact, key process and any entry instructions. Could Sydney Water be responsible for this problem? Wastewater appearing in a public place, or signs of a suspected fault in Sydney Water’s public wastewater network, should be reported to Sydney Water. Contact us to inspect accessible private pipework and explain what our inspection indicates. How will I know whether follow-up work is needed? Ask whether the visit completed the permanent repair or only stabilised the immediate fault. The written scope should identify remaining work, required parts, access needs and any return visit. Keep it with the invoice. Which hot water system details should I share? Share the energy type, unit location, make, model and any error code you can read safely. Photos of the unit and label help us prepare for the visit. The plumber still inspects the system on site to identify the likely cause and explain practical next steps. Licensed and insured plumbing business Castlecrag is within our service area Confirm booking and timing update details Written workmanship and applicable product warranty details ## Right now across Sydney Our team is on the road today. Here’s where they’ve been. Live [Book us today](https://fixedtoday.com.au/contact-us) ## Recent jobs across Sydney Live from the field A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details. Live [Book a licensed local plumber](https://fixedtoday.com.au/contact-us) ## Stay ahead of plumbing problems Maintenance Plans A simple membership that pays for itself. Annual inspections, priority scheduling, and member-only rates on every job, written in plain English. Member rates apply to standard residential plumbing work. After-hours waiver excludes parts and major works. [Read the full plan terms](https://fixedtoday.com.au/maintenance-plan-terms) ### Essentials For renters and small homes that want peace of mind. $19 /month $228/year, billed monthly, no lock-in [Join Essentials](https://fixedtoday.com.au/contact-us) [Learn more](https://fixedtoday.com.au/maintenance-plans) 1 annual whole-home plumbing inspection Priority scheduling within 48 hours 10% off all standard repairs Free water-saving check-up ### Home Our most popular plan for owner-occupied homes. $29 /month $348/year, billed monthly, no lock-in Most popular [Join Home](https://fixedtoday.com.au/contact-us) [Learn more](https://fixedtoday.com.au/maintenance-plans) 2 annual inspections (plumbing + hot water) Same-day priority scheduling 15% off all standard repairs $0 after-hours call-out fee Free annual hot water flush ### Commercial For shops, cafes, and small commercial sites. $79 /month $948/year, billed monthly, no lock-in [Talk to us](https://fixedtoday.com.au/contact-us) [Learn more](https://fixedtoday.com.au/maintenance-plans) Quarterly compliance inspections Same-day priority scheduling 20% off all standard repairs $0 after-hours call-out fee Annual backflow testing included Lifetime labour warranty Cancel any time after 12 months 48-hour priority response ## Looking closer at recurring problems When the problem keeps coming back For a fault that returns, we review when it occurs, repairs already attempted and all fixtures involved. That history determines which focused tests suit the pattern. We then explain what the findings indicate before outlining a practical next step. Symptoms that come back Private pipe fault or public network problem? When fixture use triggers a backup, it may indicate private pipework needs inspection, so contact us with the timing and location. Wastewater emerging in a public place is a suspected public-network fault and must be reported to Sydney Water. More recent plumbing work across Sydney [View more Sydney plumbing work](https://fixedtoday.com.au/contact-us) Hot water service work Randwick [https://fixedtoday.com.au/services/hot-water](https://fixedtoday.com.au/services/hot-water) Toilet service work Coogee [https://fixedtoday.com.au/services/plumbing](https://fixedtoday.com.au/services/plumbing) Drain service work Randwick [https://fixedtoday.com.au/services/blocked-drains](https://fixedtoday.com.au/services/blocked-drains) ## Pay how you like, only when the job is done Payment options Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction. We accept Interest-free split payments via Afterpay & Zip on jobs over $200. [Book a plumber](https://fixedtoday.com.au/contact-us) ### Pay on completion Settle once you’re happy with the work. ### Tax invoice supplied Itemised invoice emailed on the spot. ### Split payments Afterpay & Zip on jobs over $200. ### Secure mobile payment Tap-to-pay with Apple Pay or Google Pay. ## Real plumbers from your suburb, not a distant call centre In the neighbourhood Since 2008 we’ve sponsored teams, donated labour to community groups, and shown up for the suburbs we serve. Sydney 2008 [See all community partners](https://fixedtoday.com.au/about/community) Marrickville U10s sponsor Marrickville Camdenville PS fundraiser Newtown Storm response volunteers Earlwood $5k to Westmead Children’s Westmead City2Surf charity team Bondi - Inner West Food Bank - Marrickville Junior Rugby - Camdenville Public School P&C - Westmead Children’s Hospital ## Brands We Service We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney. Accreditations [Don’t see your brand? Contact us](https://fixedtoday.com.au/contact-us) ### Rinnai ![Rinnai](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/rinnai-logo.svg) [Rinnai](https://fixedtoday.com.au/services/hot-water) ### Rheem ![Rheem](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/rheem-logo.svg) [Rheem](https://fixedtoday.com.au/services/hot-water) ### Dux ![Dux](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/dux-logo.svg) [Dux](https://fixedtoday.com.au/services/hot-water) ### Thermann ![Thermann](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/thermann-logo.svg) ### AquaMax ![AquaMax](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/aquamax-logo.svg) ### Vulcan ![Vulcan](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/vulcan-logo.svg) - Fully Licensed Sydney Plumbers ### NSW Government ![NSW Government](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/nsw-government-logo.svg) - WaterMark Certified - Australian Standards Compliant - Licensed & Insured - Industry Certified ## Customer comments about the work Customer reviews Look through the customer comments for practical detail about the service, communication and care taken inside the home. Focus on what is useful for your decision. ![Fixed today team photo 8](https://cdn.fixedtoday.com.au/uploads/2022/03/fixed-today-team-photo-8.jpg) ## See nearby suburbs our Sydney plumbers cover Service areas by region Browse service areas by region and choose your suburb to open the relevant local plumbing page. [View all Sydney service areas](https://fixedtoday.com.au/) ## Useful answers to Castlecrag plumbing questions FAQs Read Castlecrag answers about booking times, urgent problems, fixed pricing, licences, gas fitting and home plumbing. ### When can your plumbers visit Castlecrag? Call us to check the current Castlecrag booking window. Availability depends on the current schedule, traffic, urgent work and access at the address. We confirm an available window and how we will update you when arranging the visit. ### When does Castlecrag plumbing need urgent help? Active flooding, sewage overflow, a suspected gas leak, a burst pipe or loss of an essential water service can need urgent help. Tell us what is happening and whether people or property are at risk. Keep clear of the hazard and leave any area where gas is suspected. [Contact the emergency team](https://fixedtoday.com.au/contact-us) ### How do we test hot-water faults in Castlecrag? Our plumber checks the unit, valves, controls, visible leaks and the safely accessible power or gas supply. We then explain the practical options and price so you can choose whether to repair or replace it. Any required compliance documents are provided after completed work. [Book a hot water plumber](https://fixedtoday.com.au/services/hot-water) ### What does a plumbing visit in Castlecrag cost? We assess the fault and access, then provide a fixed repair price before paid work begins. For eligible standard bookings, the call-out fee is $0. Any applicable after-hours surcharge is explained separately before we confirm an after-hours booking. ### How can I check your plumbing licence and insurance? We only hire licensed plumbers. Regular on-site and off-site training, ongoing upskilling, police checks and drug screening are part of our employment standard. Fixed Today carries $10 million public liability insurance, and you can check NSW contractor licence 305428C through Service NSW. [About Fixed Today](https://fixedtoday.com.au/about-us) ### My leak or blockage keeps returning; can you investigate why it happens? When the same leak or blockage returns, we consider its timing, affected fixtures and past repairs. CCTV inspection, leak detection or a water-meter check may help investigate the fault. We then explain whether clearing, repair, replacement or a utility referral is practical. [Book a diagnosis](https://fixedtoday.com.au/services/blocked-drains) ### What home plumbing can our team handle in Castlecrag? Our general plumbing work includes repairs for dripping taps, running toilets, pressure problems, noisy pipes and leaking fixtures, as well as installations. We inspect the affected plumbing first, then explain the practical options, scope and price before asking for approval. [Book a general plumber](https://fixedtoday.com.au/contact-us) ### Can Castlecrag homes book licensed gas fitting? Yes, our licensed gas fitters handle suspected leaks, appliance connections, repairs and installations. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe. After completed work, we provide any required compliance documents. [Book a gas fitter](https://fixedtoday.com.au/services/gas-fitter) ## Need a plumber in Sydney? *We’re Ready.* Book Online Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation. Request Free Quote We respect your privacy. No spam, ever. ![Temp](https://cdn.fixedtoday.com.au/uploads/2026/03/temp.webp) Call Us 1800 349 338 [Call Us](tel:1800-349-338) Hours Mon to Fri 7am to 5pm, 24/7 Emergency Coverage All of Sydney, NSW