# About Fixed Today Plumbing - Published: 2020-08-22 - Last Modified: 2026-07-20 - Source: https://fixedtoday.com.au/about-us ## Summary The About Us page introduces Fixed Today Plumbing, a family-run Sydney business founded in 2010 by licensed plumber Steven Bahbah and still owned and run by him today. Built on the rule 'do it once, do it right', the page explains what the company stands for: fixed prices agreed before work starts, real arrival windows, and a lifetime workmanship guarantee. It is designed for trust and E-E-A-T using verifiable credentials including NSW Licence 305428C, ten million dollars public liability cover, a 4.9 star rating from 761 reviews, 24/7 availability, and coverage across 30+ Sydney council areas. The business is operated by Platinum Hot Water and Plumbing Pty Limited (ABN 49 147 237 741). - Keywords: About Fixed Today, Fixed Today Plumbing, Sydney plumber, licensed plumber Sydney, family run plumber Sydney, Steven Bahbah ## About Fixed Today Plumbing About us We’re a family-run Sydney plumbing business built on one simple rule: do it once, do it right. Here’s who we are, how we work, and why more than a decade of Sydney homeowners keep calling us back. [Get a fast quote](https://fixedtoday.com.au/contact-us) [Call now](tel:1800-349-338) Since 2010 Family run in Sydney 4.9★ From 761 reviews 24/7 Always on call ## A local plumbing team Sydney can actually trust Who we are Fixed Today was started in 2010 by licensed plumber Steven Bahbah, and it’s still family owned and run today. Steven trained as a plumber and took real pride in doing the job properly, and he couldn’t understand why honest pricing and turning up on time felt so rare. So he built Fixed Today to be the opposite of the plumbing horror stories people kept telling him: fixed prices agreed in writing before any work starts, real arrival windows with live updates instead of all-day waits, and workmanship backed for life. What began as one plumber and a ute is now a licensed local team covering greater Sydney, but the standard Steven set on day one hasn’t changed. The business is operated by Platinum Hot Water and Plumbing Pty Limited (ABN 49 147 237 741). Family run, Sydney wide [Read our full story](https://fixedtoday.com.au/about/our-story) 2010 The year we started 4.9★ From 761 reviews 24/7 Real people, day and night 30+ Sydney council areas Fully licensed & insured (NSW 305428C) $10M public liability cover 4.9 stars across 761 reviews ## What you get with *Fixed Today* as standard. What we stand for The things we promise aren’t add-ons or a “premium” tier; they’re simply how we work on every job, for every customer, across Sydney. Fixed price agreed before we start, Licensed and insured on every job, Lifetime workmanship guarantee [Get an honest quote](https://fixedtoday.com.au/contact-us) ## What more than a decade of doing it right looks like Why Sydney trusts us We never set out to be the biggest plumber in Sydney. We set out to be the one people recommend to their neighbours; and after more than ten years, that reputation is what we’re proudest of. [See what our customers say](https://fixedtoday.com.au/reviews) Family owned and run in Sydney since 2010 The same local team from your first call to the final check 2010 The year Steven started Fixed Today 4.9★ Average rating from 761 reviews 24/7 Real people answering, day and night 30+ Sydney council areas we cover ## Licensed plumber vs. unlicensed worker Why licensing matters Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong. Licensed plumber Unlicensed worker Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars. How to verify a licence Our NSW Plumbing Licence 236784C Fixed Today Plumbing Pty Ltd [Verify on NSW Fair Trading](https://www.service.nsw.gov.au/transaction/check-tradesperson-or-contractor-licence) Work is insured and meets the National Plumbing Code Compliance Certificate issued for every job Home insurance and warranty stay valid Statutory warranty backed by NSW Fair Trading Clear path to dispute resolution if needed Work may breach the NSW Plumbing and Drainage Act No Compliance Certificate: issues at resale Home insurance claims commonly denied No statutory warranty on the work performed Limited recourse: Fair Trading cannot assist ### Open the Fair Trading check Use the official NSW Service licence lookup, it’s free and instant. ### Enter the licence number Ask any tradesperson for their plumbing licence number before they start. ### Match name and class Confirm the licence is current and held in the trading name on your quote. ## The part of the story our customers write Our reputation We can tell you we do things differently, but it means more coming from the people who’ve had us in their homes. Here’s what Sydney says about Fixed Today. [Read all reviews](https://fixedtoday.com.au/reviews) ## More about who we are The short version The questions people ask most when they want to know the team behind the van. ### Who owns and runs Fixed Today? Fixed Today was founded in 2010 by licensed plumber Steven Bahbah, who still owns and runs the business today. It’s a genuinely family-run Sydney business, operated by Platinum Hot Water and Plumbing Pty Limited (ABN 49 147 237 741). That hands-on ownership is a big part of why the service has stayed so consistent as the team has grown. ### What actually makes Fixed Today different? Three things, and they haven’t changed since day one. You get a fixed price agreed in writing before any work starts, a real arrival window with live updates instead of an all-day wait, and a lifetime workmanship guarantee on every job. Behind all of that is the idea Steven built the company on: do it once, do it right. ### Are you properly licensed and insured? Yes, and we’re happy for you to check. We hold a current New South Wales plumbing licence, number 305428C, and carry ten million dollars in public liability insurance. Our licence number appears on every quote, and you can verify it with NSW Fair Trading at any time. ### What parts of Sydney do you cover? We cover greater Sydney, more than thirty council areas, from the Hills District and Hornsby in the north to Campbelltown and the Sutherland Shire in the south, and out to Penrith and the Blue Mountains. Wherever you are in that footprint, you get the same local team and the same upfront pricing. [See all service areas](https://fixedtoday.com.au/areas-covered) Typical arrival: 35 to 60 mins Fast, friendly help across Sydney [Get a fast quote](https://fixedtoday.com.au/contact-us) [Call our team](tel:1800-349-338) Licensed and insured since 2010 4.9 stars from 761 reviews